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About

New Solutions was founded in 2013 based on the delivery of simple, reliable and cost-effective IT solutions for small and medium businesses.

Every solution we recommend must be able to stand the test of time by enabling growth, being easily upgradeable and remaining cost-effective. We have implemented and managed IT solutions for a wide range of organisations from not-for-profits to multinational corporations. We have an excellent idea of what works and what doesn’t – for you and for us.


The New Solutions promise to our clients:

Value for money.
We help you maximise your IT investment and can often reduce your overall IT expenditure.

Proactivity.
We actively oversee your infrastructure to be able to identify and fix issues before they become a problem for you.

Single point of contact.
When you need professional IT support for any New Solutions services, just contact us and we will provide or oversee the complete solution – no ‘middle man’ required and no run-around.

Peace of mind and budget predictability.
Our managed services plans are designed to free you from IT chores and allow you to choose the right balance between control and budget predictability for you.

Recommendations to fit your needs.
We assess your situation and recommend solutions that fit your technology and budget requirements, not sales targets.

A cloud solution for you.
We can make the cloud accessible to businesses of all sizes and needs.

Efficient use of your time.
When you need support, you are connected to an engineer, not a 1st level helpdesk.

Transparency.
We will explain our recommendations clearly to ensure that you understand the situation and exactly why we are suggesting a particular solution. We speak your language, not jargon.

 

What our clients are saying

“We have found them to be very flexible – they work nights and weekends to fix problems and install upgrades to minimize disruption. They are also proactive and offer solutions to simplify our IT, whilst being mindful of our budget.”

Elaine Hogg
Director

 

“They are extremely responsive to our requirements and take the time to understand the various complexities of our business. They take ownership of deliverables and we would have no hesitation in recommending them to any client wanting to find a sound, cost effective solution where the provider feels like an integrated part of their business.”

Greg Ward
Group General Manager

New Solutions by the numbers

of support requests were sorted remotely

of support requests were booked in advance on-site

of support requests were urgent on-site

The Team

Gonzalo Alvarez

Gonzalo Alvarez

Director
Philip Parkinson

Philip Parkinson

Director
Corey Vandenbos

Corey Vandenbos

Senior Systems Engineer
Barbara Hamer

Barbara Hamer

Office Manager

Map

Let’s Talk

Auckland, New Zealand
Unit 6 / 4 Waipareira Avenue, Henderson, Auckland 0610

Phone
09 320 0525