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New Solutions starts in 2013, setting out to bring competitive and  effective IT services for small and mid-sized businesses.

Over the last 6 years, we’ve grown along with our customer base and expanded our service portfolio.

  • Simplicity
    As a successful IT provider, this is the cornerstone of our operation. Every solution we’ve deployed have successfully withstand the test of time by being easy and cost effective to maintain.
  • Managed IT Solutions
    This is a flat rate IT service, it allows your company to accurately predict your IT budget and eliminate billing surprises at the end of the month. At the same time, it allows us to spend as much labour as needed to keep your infrastructure running at a 100%.
  • Always in control
    We go out our way to make sure you are always happy with the way we deliver our service. We take the responsibility of managing your entire IT, organizing budgets, deadlines and vendors for you.
  • A non-disruptive service
    We work in the background so that you and your staff can focus on the business. We actively oversee your infrastructure and pre-empt possible failures by fixing issues before they become a problem for you.
  • Single point of contact
    When professional IT support is required, you need only to contact our specialists and they will provide the complete solution for you – no ‘middle men’ required.
  • Extensive experience
    We implement IT solutions for a wide variety of organisations ranging from charitable foundations to multinational corporations. This has made us quite knowledgeable about what works and what not.

What our clients are saying

“We have found them to be very flexible – they work nights and weekends to fix problems and install upgrades to minimize disruption. They are also proactive and offer solutions to simplify our IT, whilst being mindful of our budget.”

Elaine Hogg


“They are extremely responsive to our requirements and take the time to understand the various complexities of our business. They take ownership of deliverables and we would have no hesitation in recommending them to any client wanting to find a sound, cost effective solution where the provider feels like an integrated part of their business.”

Greg Ward
Group General Manager

New Solutions by the numbers

of support requests were sorted remotely

of support requests were booked in advance on-site

of support requests were urgent on-site

The Team

Gonzalo Alvarez

Gonzalo Alvarez

Philip Parkinson

Philip Parkinson

Corey Vandenbos

Corey Vandenbos

Senior Systems Engineer
Ankita Tripathi

Ankita Tripathi

Systems Engineer
Barbara Hamer

Barbara Hamer

Office Manager


Let’s Talk

Auckland, New Zealand
Unit 6 / 4 Waipareira Avenue, Henderson, Auckland 0610

09 320 0525